The purpose of the Patients’ Committee is to support patients in their contact with the Health and Medical Services and to safeguard their rights. By presenting the patients’ point of view, the committee helps to develop the quality of healthcare.
Who is behind it?
The Patients’ Committee in Halland is a collaboration between Halland’s County Council and the municipalities of Laholm, Falkenberg, Varberg and Kungsbacka. Since the County Council and the municipalities collaborate, it does not matter if the care you received was from the County Council or from the municipalities – if you have a complaint about healthcare, you can always appeal to the Patients’ Committee.
When can I appeal to the Patients’ Committee?
You can contact the Patients’ Committee if you have received healthcare or treatment from:
- The County Council
- The municipality (Laholm, Falkenberg, Varberg or Kungsbacka)
- Private healthcare providers contracted by the County Council or municipality
- The National Dental Service
In addition, children and adolescents up to and including the age of 19 who have been treated by private dentists can appeal to the Patients’ Committee.
What can the Committee do for you?
If you have a complaint about the healthcare and treatment that you have received, the Committee can help resolve prospective problems. The Committee also helps with contact with The National Board of Health and Welfare, The Health and Medical Services Disciplinary Board or the Swedish Patient Insurance, to give some examples.
How do I get in touch with the Committee?
The Patients’ Committee in Halland has a joint telephone number for the entire county. The number is 020-42 20 30, and the call is free of charge. You can also write to the committee.
Patientnämnden (The Patients’ Committee)
Box 517, 301 80 Halmstad
E-mail: patientnamnden@lthalland.se
Who answers my call?
There are three people who work at the Committee’s secretariat. They are responsible for the entire county.
Health and Medical Services Disciplinary Board
If you feel that someone employed by the Health and Medical Services has committed a mistake or been negligent in their professional duties, you can register a complaint with the Health and Medical Services Disciplinary Board. The complaint must be submitted in writing within two years from the date the incident occurred. Before submitting a complaint, it is preferable that you contact the doctor in charge or the County Council’s Patients’ Committee in order to obtain any background information that could shed light on the mistake.
Hälso- och sjukvårdens ansvarsnämnd
Box 3539
103 69 Stockholm
Tel. 08-786 99 00
www.hsan.se
The Swedish Patient Insurance
If you received an injury in connection with treatment or an examination by healthcare provided by the County Council, you can submit a claim to the Swedish Patient Insurance. An evaluation will be conducted to ascertain whether you are entitled to economic compensation. The
insurance also covers injuries in connection with specimen taking, blood donations and physiotherapy.
PSR Personskadereglering AB
Box 17830
118 94 Stockholm
Tel. 08-551 011 90
www.psr.se
Pharmaceutical Insurance
If you believe that you have sustained injuries from medicine that was sold or distributed in Sweden, you can submit a claim to the Pharmaceutical Insurance. The insurance applies only if the medicine has caused physical injury or illness. It does not apply to those side effects that medicines can sometimes cause. If the injury was caused by not complying with the accompanying instructions or the misuse of the medicine, no compensation will be awarded.
Försäkringsbolaget Zürich,
Läkemedelsförsäkringen
Linnégatan 5
Box 5069
102 42 Stockholm
Tel. 08-579 330 00
www.lakemedelsforsakringen.se